Privacy Policy
How is your personal data collected, used, and protected? At DEsnaf, we value transparency and KVKK compliance.
Last updated: 8 July 2026
The official and binding text of this document is the Turkish version; other languages are translations provided for information only.
Introduction
At DEsnaf, we place great importance on the privacy of our users. This privacy policy explains how your personal data collected while using our services is processed.
Information Collected
We collect the following information:
- Identity information (name, surname, email, phone)
- Address information
- Payment information (credit card details are stored encrypted)
- Usage data (order history, preferences)
- Location information (with your permission)
Use of Information
The collected information is used for the following purposes:
- Processing orders and appointments
- Providing customer support
- Improving service quality
- Offering personalized recommendations
- Fulfilling legal obligations
Information Sharing
Your personal information is not shared with third parties except in the following cases:
- With the relevant business for your order delivery
- With payment providers for payment transactions
- When required by legal obligations
- When you have given explicit consent
Cookies
Our website uses cookies. Cookies are small text files placed in your browser. They are used only for session management and preference retention; they are not used for advertising or third-party tracking.
Data Security
We implement industry-standard security measures to protect your data. All data transfers are encrypted with SSL/TLS. Payment information is stored in PCI DSS compliant systems.
Your Rights
Under KVKK, you have the following rights:
- Learning whether your personal data is being processed
- Requesting information if your personal data has been processed
- Learning the purpose of processing
- Knowing the third parties to whom data is transferred domestically or abroad
- Requesting correction of incomplete or incorrectly processed data
- Requesting deletion or destruction of data
Contact
You can reach us through the following channels for your questions:
- Email: kvkk@desnaf.com
- Address: Merkez, Merkez, Zonguldak, Türkiye